Elite Diamond Consulting
Hands-on consulting for assisted living and memory care communities in Oregon. We find what is really happening on the floor, fix the processes behind it and train your team to keep it fixed.
Every chart review is covered by a signed business associate agreement before any resident records are reviewed, and records stay on site.
Services
Mock surveys, chart and care plan audits, and corrective action plans aligned with Oregon Administrative Rules.
Practical training for caregivers on responding to behaviors, late-stage care and residents who can no longer engage.
Hands-on training for caregivers, medication technicians and new staff that goes beyond the sign-in sheet.
Transformational leadership training and coaching for administrators and directors on hard decisions, accountability and leading from the floor. Learn more
A staff sentiment diagnostic paired with a culture assessment to find the root causes of turnover and burnout.
Staffing model redesign, defined processes and clear roles that hold up when leadership changes.
How it works
We review three resident charts, including observation notes, against state requirements at no cost.
You get a clear picture of what a surveyor would find and what is driving it on the floor.
Together we build a corrective action plan, and we can help your team put it into practice.
Track record
Communities Dr. Nix supported passed state survey after a rebuilt clinical process and mock surveys, including two sister communities that passed with zero deficiencies. The same method has worked across more than one organization.
At one community, a staffing model and schedule redesign cut monthly overtime from about 160 hours to 14, without adding headcount.
Email or call to request your free chart review or to talk about what your community needs.